GENERAL

These rules have been developed on the basis of the current Bulgarian legislation.

A video surveillance system has been installed in the common areas of the property.

By using BEBEKA’s services, you agree to video surveillance.

Glamping Bebeka guarantees its guests the confidentiality of the provided information and personal data.
The administration may terminate the provision of services to those guests who violate the rules and do not comply with the gelmping policy.
RULES FOR ACCOMMODATION AND STAY IN BABY’S GLAMPING
• Upon arrival, the guest is required to present a personal document for registration.
• The equipment of each room is checked before check-in and after check-out.
• Guests are responsible for all damages and shortages in the rooms in which they are staying. If damage is found, they are subject to charging.
• Items forgotten by the guests are kept for up to 1 month, and the courier costs for their return are at the expense of their owners.
Check-in/check-out of the rooms:
• Check-in is after 3:00 p.m., and vacating the used room – no later than 12:00 p.m.
• If you wish to vacate the used room later, you need to request consent and confirmation from the administrative staff that this is possible.
Nutrition:
• Breakfast is delivered to the entrance of the container.
Room cleaning:
• The cleaning of the rooms is carried out at the request of the guests and after a stay of at least 3 nights.
Parking lots:
• The glamping has FREE outdoor parking.
• Parking spaces cannot be reserved.
• The glamping is not responsible for damage caused to a car on the territory of the open parking lots.
Accommodation with pets:
• Accommodation with pets is allowed.
• Pets must not be left unattended.
• Any disturbances, such as barking or whining, must be stopped promptly to ensure the comfort of other guests.
• Guests are responsible for and agree to fully indemnify any property damage and/or personal injury caused by their glamping pet or other guests.
WITH THE PURPOSE OF ENSURING ORDER AND SAFETY IN THE GLEMPING, IT IS PROHIBITED:
•
o Smoking is prohibited in the rooms and in all indoor areas of the glamping. If a violation is found, a fee of BGN 100 will be added to the room bill.
o The storage in the rooms of materials and/or objects dangerous to the health and life of others.
o Removing and moving furniture from the rooms.
o Violation of generally accepted norms of behavior, aggressive behavior and/or actions endangering the health and property of others.
o Damage to glamping property.
o Parking cars at the entrance and exit of the glamping, as well as in a way that blocks traffic.

ACCESS TO GLAMPING BEBEKA:

o Access to the glamping is provided by an asphalt road with access to the parking lot.
o After a confirmed reservation, guests receive a unique code to access the room by phone, email, messengers and communication channels. CODE MUST NOT be shared with anyone for any reason.
o The glamping site is located in a wooded and rugged area, which suggests that guests must be careful and consider the terrain.
o Fire can only be lit in the designated place!
o Container porch is UNFENCED for better view. Guests who have checked in agree to this.
o Guests are fully responsible for their own safety as well as that of their children!

CANCELLATION OF RESERVATIONS:

In the event that you cannot visit us, you will be issued a voucher of the same value as you made your reservation. The voucher is valid indefinitely, during which you can make another booking. This is done by phone or email, NOT through the electronic booking system.